Assessing the development process of the eHealth strategy for South Africa against the recommendations of the WHO/ITU National eHealth Strategy Toolkit.
Purpose: The purpose of this review is to establish the extent to which processes followed in the development of the South African eHealth Strategy conform to the recommendations provided in the National eHealth Strategy Toolkit published by the World Health Organisation (WHO) and the International Telecommunication Union (ITU) in 2012.
Method: For each of the steps recommended by the Toolkit, the processes followed in the development of the South African eHealth Strategy are rated against the recommended processes.
Results: Overall, the processes followed in the development of the South African eHealth Strategy conform well to the recommended processes. Weaknesses were found with respect to management and resourcing of the development process and the engagement of multisectoral stakeholders.
Conclusions: In general the processes conformed well to the recommendations.
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