Unhelpful Helplines: Inaccessibility for the Deaf

Keywords: helplines, deaf, inaccessibility for the deaf, disabled helplines, health inequity, disability


The COVID pandemic has unleashed several developments in the field of telemedicine including the emergence of several helplines. However, those who are D/deaf do not have accessibility to these services due to their disability. This letter focuses on this issue along with possible solutions for rendering these services to this community.



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How to Cite
Philip, S., Mukherjee, N., Innamuri, R., & Renuka, V. (2021). Unhelpful Helplines: Inaccessibility for the Deaf. Journal of the International Society for Telemedicine and EHealth, 9, e5 (1-2). https://doi.org/10.29086/JISfTeH.9.e5