Unhelpful Helplines: Inaccessibility for the Deaf
The COVID pandemic has unleashed several developments in the field of telemedicine including the emergence of several helplines. However, those who are D/deaf do not have accessibility to these services due to their disability. This letter focuses on this issue along with possible solutions for rendering these services to this community.
Census of India Website : Office of the Registrar General & Census Commissioner, India. (2011). Office of the Registrar General & Census Commissioner, India. Available at https://censusindia.gov.in/2011census/population_enumeration.html Accessed 2 November, 2020.
Verma D, Dash P, Bhaskar S. Disabled persons in India A statistical profile 2016. Published January 2017. Available at: http://mospi.nic.in/sites/default/files/publication_reports/Disabled_persons_in_India_2016.pdf Accessed 2 November, 2020.
Shetye A. Deafblindness in children: time to act in India. Indian Pediatr 2019;56:1003-1006. PMID: 31884426
Mishra SK, Kulshrestha Pallavi. A study of depression, anxiety and quality of life in hearing impaired and hearing population. Disabilities Impairments 2020;34(1):15-29.
Drum CE, Oberg A, Cooper K, Carlin R. (2020). COVID-19 and adults who are deaf or hard of hearing: health and health care access online survey report. Available at: https://aahd.us/wp-content/uploads/2020/05/COVID-19_Survey_Hearing_Report_5.22.2020-1.pdf Accessed 1 August 2021.
Castro HC, Lins Ramos AS, Amorim G, Ratcliffe NA. COVID-19: don’t forget deaf people. Nature 2020;579(7799):343. doi:10.1038/d41586-020-00782-2
Valentine G, Skelton T, Levy P. 'An umbilical cord to the World' The role of the internet in d/deaf people’s inclusion in the information society. Inf Commun Soc 2009;12(1):44-65. doi: 10.1080/13691180802158573
Steinberg AG, Wiggins EA, Barmada CH, Sullivan VJ. Deaf women: experiences and perceptions of healthcare system access. J Women’s Health 2002;11(8):729-741. doi: 10.1089/15409990260363689
Narayana Manjunatha, Channaveerachari Naveen Kumar, Suresh Bada Math. Mental health in the times of COVID-19 Pandemic, guidance for general medical and specialised mental health care settings. 1st ed. (DEPARTMENT OF PSYCHIATRY N, ed.). NIMHANS; 2020. Available at: http://nimhans.ac.in/wp-content/uploads/2020/04/MentalHealthIssuesCOVID-19NIMHANS.pdf accessed 15August 2021.
Math SB, Manjunatha N, Kumar CN, Basavarajappa C, Gangadhar BN. Telepsychiatry Operational Guidelines – 2020. National Institute of Mental Health and Neuro Sciences, 2020. NIMHANS; 2020. Available at: https://indianpsychiatricsociety.org/e-book-telepsychiatry-operational-guidelines-2020/ accessed 1 August 2021
NIEPMD Chennai, NIMHR Sehore. KIRAN, MENTAL HEALTH REHABILITATION HELPLINE- RESOURCE BOOK. Disability Affairs, Department of Empowerment of Persons with Disabilities (Divyangjan), Ministry of Social Justice & Empowerment, Government of India. Published August 2020. Available at: http://disabilityaffairs.gov.in/content/ Accessed 17 November 2020.
Copyright (c) 2021 Sharad Philip, Nirmalya Mukherjee, Raviteja Innamuri, V.N. Renuka
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.